Nidec Corporation is a Japanese company founded in 1973, specialized in the development, manufacturing, and sales of small precision motors, automotive motors, home appliance motors, commercial and industrial motors, motors for machinery, electronic and optical components, and other related products. Nidec Electric Motor Serbia was established in Serbia in 2021.
Customer Quality Engineer
WE ARE LOOKING FOR:
- Passionate engineer with proven experience
- Analytical person with good communicational skills
- Dedicated and able to work in a team
YOUR RESPONSIBILITIES:
- Act as contact point for customer in relation to technical questions, for error limitation, risk assessment, and measure definition for already delivered components
- Provides accurate detailed feedback to the Plant Production Team in regard to Customer Concerns
- Managing Customer portals daily
- Conducts Internal VDA6.3/VDA6.5 audits
- Performs technical and commercial evaluation of the customer complaint reports in compliance with the specified deadlines
- Prepares root cause analysis and documentation of customer-relevant internal quality problems as well as plant and field failures at all customers including creation of 8D reports, processing deviation requests and change requests
- Monitors the initial sample inspection for the finished product in cooperation with the responsible internal departments according to PPF (VDA Vol. 2), and PPAP
- Conducts coordination meetings with end customers regarding the scope of sampling
OUR REQUIREMENTS:
- University degree in technical science
- Knowledge / experience with QS9000 (PPAP, APQP)
- Knowledge of ISO 9001/IATF 16949 and VDA Norms
- Good experience with the Automotive Core Tools
- Experience in the professional handling of Customers
- Experience in technical and commercial evaluation of the customer complaint reports in compliance with the specified deadlines as well as in the field complaints including the warranty decision
- Fluency in English language
Furthermore, we offer you an attractive location with a brand-new plant, flat hierarchies and multi-cultural teams as well as a very interesting product. In other words: If you are keen to work for a global player where people from diverse cultures pull into the same direction in order to realize innovations together. Then apply now online. If you have further questions, feel free to contact at posao@nidec-ma.com.
Please note that only shortlisted candidates will be contacted.